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Privacy Policy

Shenzhen HONEST Intelligent Equipment Co., Ltd. (hereinafter collectively referred to as the "our company") welcomes you to visit our website. We appreciate your interest in our company and products.

We respect your privacy

In our business processes, great emphasis is placed on protecting your privacy while processing your personal data. We will keep the personal data collected on our website confidential in accordance with legal requirements. Our company policies have strict provisions on data protection and information security.

1. Personal information and customer information obtained by our company

When our company provides products or services, it mainly obtains the following personal information and customer information.

(1) Information voluntarily provided to our company when customers ask questions or contact us about our products, services or websites, or when customers themselves use the company's services.

(2) Information obtained and accumulated by customers while browsing our website, searching for keywords, etc.

(3) Information automatically obtained and accumulated when customers use cookies (*1) or other Internet technologies.

(Note 1) What is a "cookie"?

A file that the web server creates on your computer when your computer connects to the web server. By creating this file, the next time your computer connects to the same web server, it will read the information you last used and make it easier to access the web server. The cookie itself is an alphanumeric number and does not contain any personal information.

2. How we use your personal information

Subject to complying with relevant legal provisions, our company will use your personal information for the following purposes:

(1) Realize transaction and service functions

1) Provide you with specific transaction and service functions, provide you with relevant customer services and other auxiliary services related to transactions and services, such as transaction confirmation,
transaction payment, product delivery and after-sales service;

2) Pay a return visit to you and invite you to participate in surveys about our products or services;

3) To send you important information, changes to terms, conditions, policies and other administrative information regarding our relationship with you or products/services.

(2) To achieve business purposes

1) For data analysis to enhance and improve our website or products and services and to help us develop new products and services;

2) For advertising, such as showing you product or service information that may be of interest to you;

(3) Provide you with personalized services

In order to better respond to your personalized needs, we will use data analysis to deliver  products or services that we think you may be interested in;

Please understand and agree. We guarantee to analyze the database and commercialize the database without disclosing your personal information. All personal information you provide will continue to be authorized
for us to use while you are using our products or services, unless you delete it or refuse our collection through system settings.

If we use your personal information for other purposes not specified in this Privacy Policy, or if we use personal information collected for a specific purpose for other purposes, we will seek your consent in advance.

3. How we share, transfer and publicly disclose your personal information

1. Share

We will not share your personal information with any company, organization or individual, except in the following circumstances:

(1) With your explicit consent or authorization in advance, you ask us to share your personal information with third parties via email or other means;

(2) Provided in accordance with applicable laws and regulations, or in accordance with the mandatory requirements of government authorities;

(3) Share with our affiliates: We may share your personal information with our affiliates. However, we will only share necessary personal information and it will be subject to the terms of this Privacy Policy. Affiliated companies will also take equivalent security measures to protect the security of your personal information in accordance with this privacy policy;

(4) Share with business partners: In order to ensure the smooth development of business and better serve you, we may share information with business partners (such as logistics service providers, manufacturers directly involved in product design, production, inspection or after-sales service, direct Suppliers, third-party payment institutions, etc. who participate in transactions or provide related services. ) We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share the personal information necessary. Our business partners have no right to use your relevant personal information for any other purpose.

2. Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

(1) Obtain your explicit authorization or consent in advance, or you ask us to transfer your personal information to a third party via email or other means;

(2) Provided in accordance with applicable legal provisions or in accordance with mandatory requirements of government authorities;

(3) When asset transfer, acquisition, merger, reorganization or bankruptcy liquidation is involved, if personal information is transferred, we will inform you of the relevant situation and require new companies and organizations that hold your personal information to continue to be bound by this privacy policy. If the purpose of using personal information is changed, we will require the company or organization to obtain your authorization and consent again.

3. Public disclosure

We will only publicly disclose your personal information under the following circumstances:

(1) Obtain your explicit consent in advance;

(2) When it is necessary to provide your personal information in accordance with the requirements of laws, regulations, mandatory administrative enforcement or judicial requirements, we may publicly disclose your personal information based on the required type of personal information and disclosure method;

(3) In emergencies to protect your life, property and other major legitimate rights and interests or directly related to maintaining public security and major public interests.

4. How we protect and store your personal information

We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information:

1. We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected.

2. The Internet is not an absolutely secure environment, and it is impossible to determine whether the means of communication with other users such as email, instant messaging, and social software are fully encrypted. We recommend that you use complex passwords when using such tools and pay attention to protecting your personal information and security. When trading through the service, you will inevitably disclose your personal information, such as contact information or address, to the counterparty or potential counterparty. Please protect your personal information properly and provide it to others only when necessary.

3. We will only store your personal information for the period necessary for the purposes stated in this Privacy Policy and within the time limits prescribed by laws and regulations.

5. How we use Cookies and similar technologies

1. To realize your personalized needs for online experience and provide you with an easier access experience. We will send one or more small data files named Cookies on your computer or mobile device.
The Cookie assigned to you is unique and can only be read by the web server in the domain where the Cookies was issued to you. We send you cookies to simplify your repeated login steps, store your preferences
or product data in your shopping cart, optimize your choices and interactions, and help determine your login status and account or data security.

2. We will not use Cookies for any purpose other than those stated in this Privacy Policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies saved on your computer.
Most web browsers will automatically accept Cookies, but you can usually modify the browser settings to reject Cookies according to your own needs; in addition, you can also clear all Cookies saved in the software.
However, if you do so, you may need to personally change the user settings each time you visit the HONEST official website, and all the corresponding information you have previously recorded will be deleted,
and this may affect the security of the services you use. 

6. Company safety management measures

Our Company takes necessary and appropriate measures to prevent the leakage, loss or damage of personal data and to securely control other personal data. A summary of the security controls adopted by our company is as follows:

1. Use professional encryption software to control the data that needs to be sent out, and it needs to be approved by senior managers.

2. To prevent the leakage of relevant information personnel, firstly, sign a confidentiality agreement with the information personnel, and secondly, control the permissions to log in to the backend and mailbox.

3. Sign technical confidentiality agreements with employees and customers, and train employees on user information security awareness.

4. Conduct regular security scans and vulnerability repairs, and the Information Department establishes an incident response plan.

7. Notices and Revisions

In order to provide you with better services and as our business develops, this Privacy Policy will also be updated accordingly. Our Company may change the content at any time without the prior consent of the information subject. We will issue the updated version through our official website and remind you of the relevant content updates through website announcements or other appropriate means before it takes effect. Please also visit our official website to keep up to date with the latest privacy policy.

8. Contact us

If you have any questions about the collection, processing or use of your personal information, or if you wish to correct, block, rectify, object to, access, withdraw this privacy statement and need any of your personal information deleted, please use the contact information on this page Contact us:

Service email: sales@honest-hls.com

Contact number: +8618923732990

Contact address: 7th Floor, Building D, No. 2, Dafu Industrial Zone, Kukeng Community, Guanlan, Longhua District, Shenzhen, China.


Tel/Wechat/WhatsApp: +8618923732990

E-mail: sales@honest-hls.com

Address: 7th Floor, Building D, No. 2, Dafu Industrial Zone, Kukeng Community, Guanlan, Longhua District, Shenzhen, China.